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Certinia PSA System Administrator 2023 Sample Questions (Q51-Q56):

NEW QUESTION # 51
In your organization, you always send 2 separate invoices to your customers - one for Timecards & Expenses and the other for Misc Adjustment type billable records.
How could this be done automatically using FinancialForce functionality?

A. In the first Billing cycle, the Billing team would deselect the "Include Misc Adjustment" checkbox, to exclude those records from the Billing Event. In the second Billing cycle, they would be required to select "Include Misc Adjustment" and deselect "Include Timecards and Expenses", resulting in two separate Billing Events.
B. You would set the "separateMiscellaneousAdiustments" Configuration Option to 'True", so that
"Timecards & Expenses" and "Misc Adjustments" are included in two separate Billing events.
C. You would set the "Include Misc Adjustments" settings in the "Billing" custom settings to "False", so those are included in a separate Billing Event from Timecards & Expenses.

Answer: B

Explanation:
To automaticallygenerate two separate invoices-one forTimecards & Expensesand another forMisc Adjustments, follow these steps:
* Navigate to Configuration Groups# Billing.
* Locate the setting"separateMiscellaneousAdjustments".
* Set the value to "True"to ensure Misc Adjustments are separated into a different Billing Event.
* Save and apply the changes.
* Option B (manually selecting checkboxes in each billing cycle)is incorrect because it requires manual intervention and does not automate the process.
* Option C (changing the "Include Misc Adjustments" setting in Billing custom settings)is incorrect because this setting does not control the separation of billing events.
Thus, the correct answer isA.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 52
You receive a requirement to add a secondary approval for Expense Reports whenever an Expense amount exceeds the set threshold amount.
How would you configure this?

A. Go to Setup > Approval Processes > Expense Reports > Create a new Approval Process with Entry Criteria for the Expense Amount
B. Go to Setup > Object Manager > Expense Reports > Lightning Page > Edit the "Approval Process" Component to add an Approval Step
C. Go to Setup > Custom Settings > Expense Settings > edit the "Secondary Approval" setting

Answer: A

Explanation:
To add a secondary approval for Expense Reports when the expense amount exceeds a threshold, follow these steps:
* Navigate to Approval Processes:
* Go toSetupin Salesforce.
* EnterApproval Processesin the Quick Find box.
* SelectApproval Processesunder Process Automation.
* Create a New Approval Process for Expense Reports:
* ClickNew Approval Processand selectUse Standard Setup Wizard.
* SelectExpense Reportas the object.
* Enter aProcess NameandUnique Name.
* Set Entry Criteria for High-Value Expense Reports:
* Define criteria where theExpense Amountfield is greater than the threshold value set by your organization.
* Example:Expense Amount > 1000.
* Define the Approval Steps:
* Step 1: Assign thePrimary Approval(e.g., Line Manager).
* Step 2: Create a conditional approval step for theSecondary Approval.
* Set entry criteria: Expense Amount > 1000.
* Assign approver (e.g., Finance Manager or CFO).
* Ensure that this step only triggers when the condition is met.
* Activate the Approval Process:
* ClickActivateto apply the approval workflow.
* FinancialForce PSA System Administration Guide
* PSA Approval Processes Configuration Documentation
References:

NEW QUESTION # 53
An Administrator can find the majority of settings for PSA in which two of the following areas? (Choose two.)

A. Custom Settings
B. PSA Administration Page
C. Configuration Groups

Answer: B,C

NEW QUESTION # 54
What is the best practice for limiting permissions in a FinancialForce Permission Set Group?

A. Build your own permissions or Permission Set Groups
B. Create a Muting Permission Set and add it to the Group
C. Clone the Permission Set Group and remove unwanted permissions

Answer: B

Explanation:
Best practice for limiting permissions in a FinancialForce Permission Set Group:
* Use Muting Permission Sets:
* Muting Permission Setsdisable specific permissionswithin a Permission Set Group.
* Instead of modifying or duplicating a permission set,mute only the permissions you do not need
.
* Why This is the Best Practice:
* Itavoids unnecessary duplicationof Permission Set Groups.
* It providesgranular controlover permissions without affecting other users.
* Incorrect Answer Explanation:
* B. Clone the Permission Set Group and remove unwanted permissions # Incorrect
* Cloning isnot recommendedas it createsredundantpermission sets.
* C. Build your own permissions or Permission Set Groups # Incorrect
* This istime-consuming and unnecessarywhenMuting Permission Setscan achieve the same result efficiently.
* PSA System Administration Guide
References:

NEW QUESTION # 55
How would you determine what version of PSA your organization is on?

A. Go to Setup > Installed Packages > PSA Core
B. Go to Setup > Installed Packages > PS Enterprise
C. Go to Setup > Installed Packaqes > FinancialForce Central

Answer: A

Explanation:
* Where to Find the PSA Version
* Step 1:Navigate toSetupin Salesforce.
* Step 2:Search forInstalled Packages.
* Step 3:Look for"PSA Core"in the list of installed packages.
* Step 4:Check theversion numberdisplayed next to "PSA Core".
* Why Not PS Enterprise or FinancialForce Central?
* "PS Enterprise"includes additional components but does not display the main PSA version.
* "FinancialForce Central"is unrelated to PSA versioning.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 137.
References:

NEW QUESTION # 56
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